Effective Date: 10/09/2026
Welcome to GORIDO, a ride-booking and transportation application operated by Digital Edge Solution. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the GORIDO mobile application and related services.
When you use GORIDO, we may collect the following information:
GORIDO uses location information to provide transportation and location-based services.
Location information may be used to:
You can manage location permissions through your device settings. Some GORIDO features may not work correctly if location permission is disabled.
We may use your information to:
GORIDO may provide different payment options, including cash, UPI, or other payment methods supported by the application.
Payments processed through third-party payment service providers may be subject to the privacy policies and security practices of those providers.
GORIDO does not intentionally store sensitive payment credentials, such as UPI PINs or complete card passwords. Payment information may be processed securely by authorized payment service providers.
We do not sell or rent your personal information. We may share relevant information when necessary to provide GORIDO services.
Information required to complete a ride may be shared between riders and drivers, including relevant name, pickup location, drop-off location, and booking information.
We may use trusted third-party service providers for:
We may disclose information when required by law, legal process, government authorities, or when necessary to protect the rights, safety, and security of GORIDO, our users, or others.
GORIDO may use third-party services such as mapping services, payment gateways, cloud services, analytics services, and notification providers.
These third-party providers may collect and process information according to their own privacy policies and terms.
Our website or related online services may use cookies and similar technologies to improve functionality, analyze usage, and enhance the user experience.
You can manage or disable cookies through your browser settings.
We use reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
When information is no longer required, we may delete, anonymize, or securely retain it where required by applicable law.
Users may request deletion of their GORIDO account and associated personal information by contacting us using the contact details provided below.
Email: info@digitaledgesolution.co.in
Certain information may be retained where required for legal, regulatory, fraud prevention, safety, accounting, or other legitimate purposes.
Depending on applicable law, you may have the right to:
GORIDO is not intended for children who are not legally permitted to use transportation or ride-booking services under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
We recommend that users periodically review this Privacy Policy to stay informed about how we protect their information.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: